Innovative IT Strategy & Consulting Service get started Trusted By Innovative IT Strategy & Consulting Services Overview Elevate your business with Brightworks Group’s IT Strategy & Consulting services. Our expert insights drive technology transformations tailored to your organizational goals. Comprehensive IT Assessments Conduct thorough evaluations of your current IT landscape. We identify strengths and areas for improvement to develop strategies that enhance operational efficiency and effectiveness. Learn More Strategic Roadmap Development Create a detailed IT roadmap that aligns with your business objectives. Our consultants craft tailored plans to guide your technology initiatives and ensure sustainable growth. Technology Alignment & Optimization Align your IT investments with business needs by optimizing infrastructure and processes. We deliver solutions that enhance performance, scalability, and competitive advantage. Learn More Cybersecurity Strategy & Policy Implement robust cybersecurity measures through strategic planning and policy development. We help safeguard your digital assets against evolving threats and ensure regulatory compliance. Learn More Contact Us We deliver proactive IT solutions that help your business grow, scale, and stay ahead CommentsThis field is for validation purposes and should be left unchanged.Name First Last Email(Required) Company Name Benefits of Using Brightworks Group’s IT Strategy & Consulting Enhanced Business Alignment Align your IT investments with strategic business goals to ensure that technology supports overall growth and development. Get Started Informed Decision-Making Leverage expert insights for making informed technology decisions that drive efficiency, cost savings, and innovation. Get Started Future-Proof Solutions Implement IT strategies that evolve with your business, ensuring readiness for future challenges and opportunities. Get Started From the People We love hearing from our customers! You’re the reason we’re here and the reason we do what we do. “We just recently brought on Brightworks Group as our IT consultant and partner. They are always timely, professional, positive, and willing to do the work to come up with a solution to any of your IT problems.” Mary Ladd “I love working with Brightworks. Their responsiveness, knowledge, and commitment to their customers are an asset for any business, and I wholeheartedly recommend working with them.” Bee Mac. “The BWG team is helpful at a moment’s notice when needed. In this time where technology is one of the most crucial parts of any business, especially with remote working requirements, it’s important to have a support crew that can get you through issues that may arise. BWG has been a trusted partner for many years, and we are glad they are on board.” Adam Owens “After working with Doug Miller and his team at BWG for a number of years, putting out fires and keeping the trains running on time, we asked Doug if there was a better way. At that time, early 2019, Doug was exploring cloud-based solutions for engineering firms that he thought might just solve many of our issues for a price we could afford. As it turns out, it was a timely discussion. Over the course of the rest of 2019, we were introduced to Doug’s business partners at Avatara. Long story short, we made the switch from an on-premises IT solution to a cloud-based solution in early December 2019. This involved moving terabytes of data, all of our software, new laptops for access to virtual workstations in the cloud, and upgrades of our switches, routers, and access points in our half-dozen offices. We made the switch over a weekend and then worked with both BWG and Avatara over the course of the next three months, customizing our new system. That wasn’t easy, but we were changing just about everything related to IT, and everyone pulled in the same direction. And the absolute dumb luck good news was that we were ready when the pandemic hit us all hard in mid-March. And by ready, I mean our employees were able to work from home using their internet connections and perform CADD virtually without missing a beat! My thanks go to Doug, who had the foresight to propose such a solution, his team at BWG, our internal team working alongside BWG, as well as our new partners at Avatara. Well done to all.” Tom Mahon President, Schneider Geomatics. “My experience with IT consulting/support providers has historically been characterized by unpredictable fees, high turnover in the technicians that provide support, and a general lack of understanding of our business and its culture using technology. The Brightworks business model is clearly different from other IT service providers, and they claimed to solve those common issues in their pitch to us. Since I began working with them several years ago, I can confidently say they have executed on that business model and provided a high level of service with a consistent team of individuals who have also spent time getting to know our business and how we use technology. Doug and his team are not only highly experienced and clearly understand the latest technology that supports our business, but are also personable and effective in translating technical jargon into concepts a non-technical business user can understand. I would highly recommend Brightworks to any company looking for a partner they can trust to manage their information technology.” Dan Rodgers “We had lost faith in IT companies as a whole, but finding ourselves in the position to find another one, we received a recommendation to contact Brightworks. Brightworks comes to the table with this new concept that really helped us think about how we use technology in new ways. We enjoy working with Brightworks because they care about our success as a whole, not just the IT piece.” Teresa Simpson RL Turner Corporation. “After having many experiences with various IT firms, we have been lucky to find a partner like Brightworks to enhance our team. They are very quick to respond to any IT need we have – big or small – and do so willingly and enthusiastically at any time of day. But most importantly, they have been a trusted leader when it comes to understanding how technology can best support our growth. They are an absolute pleasure to do business with. Our organization could not operate as efficiently or effectively without the support of everyone at Brightworks, and we are grateful for their partnership! ” Pam Francis Schott Design. “Brightworks consistently delivers a high level of technical expertise and customer service, so we can focus on our core business. Brightworks is committed to efficiently resolving IT incidents, but more importantly, they help us eliminate the root cause.” Ed Balda Teays River Investments, LLC. “I’ve been thoroughly impressed with the comprehensive and thorough service provided by Brightworks Group. From providing high-level strategic guidance to providing day-to-day support to my team, Brightworks excels at proactively crafting and implementing solutions that keep us focused on our business, and not IT issues. My vCIO, account manager, on-site technicians, and help desk experts all take the time to clearly explain the risks and benefits of each decision. I look forward to continuing to grow with Brightworks Group.” Greg Fulk COO, Valeo Lorem Ipsum Downloadable Guide Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt CommentsThis field is for validation purposes and should be left unchanged.Email(Required) Frequently Asked Questions Why Does It Matter That an IT Provider Has Experience With Financial Services Firms? Generic IT support does not account for the compliance obligations, software stack, or seasonal pressures unique to accounting and CPA practices. A provider with financial sector experience understands FTC Safeguards and IRS requirements, knows the platforms accountants use daily, and can translate technical decisions into compliance outcomes your firm can document and defend. Midwest-based providers like Brightworks Group combine that depth of expertise with responsive on-site support and a client relationship model that national MSPs rarely replicate. Brightworks serves accounting firms alongside other regulated financial clients, bringing sector-specific knowledge to every engagement. How Much Does Managed IT for an Accounting Firm Typically Cost? Most managed IT providers price services on a per-user or per-endpoint monthly basis, giving accounting firms consistent and predictable IT spending throughout the year. For small to mid-size practices, outsourced managed IT typically provides access to a full team of security, compliance, and support specialists at a fraction of the cost of equivalent in-house staffing. A complete cost comparison should factor in the cost of a breach, FTC Safeguards non-compliance penalties, and productivity losses from unmanaged downtime during filing season. Brightworks offers a consultation to assess your firm’s environment and present a clear, scoped proposal. What Happens to IT Support During Tax Season When the Stakes Are Highest? Tax season IT support matters most during the months when downtime is genuinely not an option. A proactive managed IT provider monitors systems continuously, patches vulnerabilities ahead of peak periods, and maintains clear escalation paths for critical issues so your team is never waiting on hold when a deadline is on the line. Brightworks builds tax season readiness into its service delivery model, with infrastructure monitoring and help desk support designed to minimize disruption when your firm can least afford it. Preparation happens in the months before filing season begins, not after the first problem surfaces. Can an MSP Support the Tax Software and Platforms My Firm Already Uses? Yes. A managed IT provider serving accounting firms should have hands-on familiarity with the platforms the profession runs on daily, including Thomson Reuters, Wolters Kluwer, Intuit, and QuickBooks. Support covers installation, updates, integrations, and performance monitoring for these platforms, reducing the friction that slows staff during high-volume filing periods. Brightworks supports the accounting technology stack your firm relies on, keeping software environments current and compatible across every workstation, so staff spend their time on client work rather than chasing IT issues.
“We just recently brought on Brightworks Group as our IT consultant and partner. They are always timely, professional, positive, and willing to do the work to come up with a solution to any of your IT problems.” Mary Ladd
“I love working with Brightworks. Their responsiveness, knowledge, and commitment to their customers are an asset for any business, and I wholeheartedly recommend working with them.” Bee Mac.
“The BWG team is helpful at a moment’s notice when needed. In this time where technology is one of the most crucial parts of any business, especially with remote working requirements, it’s important to have a support crew that can get you through issues that may arise. BWG has been a trusted partner for many years, and we are glad they are on board.” Adam Owens
“After working with Doug Miller and his team at BWG for a number of years, putting out fires and keeping the trains running on time, we asked Doug if there was a better way. At that time, early 2019, Doug was exploring cloud-based solutions for engineering firms that he thought might just solve many of our issues for a price we could afford. As it turns out, it was a timely discussion. Over the course of the rest of 2019, we were introduced to Doug’s business partners at Avatara. Long story short, we made the switch from an on-premises IT solution to a cloud-based solution in early December 2019. This involved moving terabytes of data, all of our software, new laptops for access to virtual workstations in the cloud, and upgrades of our switches, routers, and access points in our half-dozen offices. We made the switch over a weekend and then worked with both BWG and Avatara over the course of the next three months, customizing our new system. That wasn’t easy, but we were changing just about everything related to IT, and everyone pulled in the same direction. And the absolute dumb luck good news was that we were ready when the pandemic hit us all hard in mid-March. And by ready, I mean our employees were able to work from home using their internet connections and perform CADD virtually without missing a beat! My thanks go to Doug, who had the foresight to propose such a solution, his team at BWG, our internal team working alongside BWG, as well as our new partners at Avatara. Well done to all.” Tom Mahon President, Schneider Geomatics.
“My experience with IT consulting/support providers has historically been characterized by unpredictable fees, high turnover in the technicians that provide support, and a general lack of understanding of our business and its culture using technology. The Brightworks business model is clearly different from other IT service providers, and they claimed to solve those common issues in their pitch to us. Since I began working with them several years ago, I can confidently say they have executed on that business model and provided a high level of service with a consistent team of individuals who have also spent time getting to know our business and how we use technology. Doug and his team are not only highly experienced and clearly understand the latest technology that supports our business, but are also personable and effective in translating technical jargon into concepts a non-technical business user can understand. I would highly recommend Brightworks to any company looking for a partner they can trust to manage their information technology.” Dan Rodgers
“We had lost faith in IT companies as a whole, but finding ourselves in the position to find another one, we received a recommendation to contact Brightworks. Brightworks comes to the table with this new concept that really helped us think about how we use technology in new ways. We enjoy working with Brightworks because they care about our success as a whole, not just the IT piece.” Teresa Simpson RL Turner Corporation.
“After having many experiences with various IT firms, we have been lucky to find a partner like Brightworks to enhance our team. They are very quick to respond to any IT need we have – big or small – and do so willingly and enthusiastically at any time of day. But most importantly, they have been a trusted leader when it comes to understanding how technology can best support our growth. They are an absolute pleasure to do business with. Our organization could not operate as efficiently or effectively without the support of everyone at Brightworks, and we are grateful for their partnership! ” Pam Francis Schott Design.
“Brightworks consistently delivers a high level of technical expertise and customer service, so we can focus on our core business. Brightworks is committed to efficiently resolving IT incidents, but more importantly, they help us eliminate the root cause.” Ed Balda Teays River Investments, LLC.
“I’ve been thoroughly impressed with the comprehensive and thorough service provided by Brightworks Group. From providing high-level strategic guidance to providing day-to-day support to my team, Brightworks excels at proactively crafting and implementing solutions that keep us focused on our business, and not IT issues. My vCIO, account manager, on-site technicians, and help desk experts all take the time to clearly explain the risks and benefits of each decision. I look forward to continuing to grow with Brightworks Group.” Greg Fulk COO, Valeo
Why Does It Matter That an IT Provider Has Experience With Financial Services Firms? Generic IT support does not account for the compliance obligations, software stack, or seasonal pressures unique to accounting and CPA practices. A provider with financial sector experience understands FTC Safeguards and IRS requirements, knows the platforms accountants use daily, and can translate technical decisions into compliance outcomes your firm can document and defend. Midwest-based providers like Brightworks Group combine that depth of expertise with responsive on-site support and a client relationship model that national MSPs rarely replicate. Brightworks serves accounting firms alongside other regulated financial clients, bringing sector-specific knowledge to every engagement.
How Much Does Managed IT for an Accounting Firm Typically Cost? Most managed IT providers price services on a per-user or per-endpoint monthly basis, giving accounting firms consistent and predictable IT spending throughout the year. For small to mid-size practices, outsourced managed IT typically provides access to a full team of security, compliance, and support specialists at a fraction of the cost of equivalent in-house staffing. A complete cost comparison should factor in the cost of a breach, FTC Safeguards non-compliance penalties, and productivity losses from unmanaged downtime during filing season. Brightworks offers a consultation to assess your firm’s environment and present a clear, scoped proposal.
What Happens to IT Support During Tax Season When the Stakes Are Highest? Tax season IT support matters most during the months when downtime is genuinely not an option. A proactive managed IT provider monitors systems continuously, patches vulnerabilities ahead of peak periods, and maintains clear escalation paths for critical issues so your team is never waiting on hold when a deadline is on the line. Brightworks builds tax season readiness into its service delivery model, with infrastructure monitoring and help desk support designed to minimize disruption when your firm can least afford it. Preparation happens in the months before filing season begins, not after the first problem surfaces.
Can an MSP Support the Tax Software and Platforms My Firm Already Uses? Yes. A managed IT provider serving accounting firms should have hands-on familiarity with the platforms the profession runs on daily, including Thomson Reuters, Wolters Kluwer, Intuit, and QuickBooks. Support covers installation, updates, integrations, and performance monitoring for these platforms, reducing the friction that slows staff during high-volume filing periods. Brightworks supports the accounting technology stack your firm relies on, keeping software environments current and compatible across every workstation, so staff spend their time on client work rather than chasing IT issues.
Brightworks
Brightworks