CEO/CTO Brightworks Group
Brightworks Group is the anti-Silicon Valley company. They’re focused on their customers – not fundraising. Doug leads a team of 5 to command a $1 million dollar ARR. Their “Complete Cloud”, IT ops platform has grown aggressively during COVID-19 as the demand for remote teams and tools has surged. Doug’s audience is greater than 3,000. He is happy to share your episode with his fans!
Let’s talk about
- IT operations Effective IT for small and mid-sized enterprises IT and business
- Remote work Entrepreneurship Building sustainable companies
- Design technology for architecture and engineering Zero trust technology
- Cloud transition for small/mid-sized businesses Cybersecurity for wealth management firms
- Effective technology for specialty health care and small health care offices
Mr. Miller has extensive information technology operations experience in manufacturing, financial services, and health care, as well as a deep consulting background in many more industries. He is adept in roles requiring diverse skill sets that allow him to function effectively in deeply technical roles while also serving as a project manager, a business process consultant, and a leader of technical teams.
Doug began his career as a system administrator and web developer and quickly moved into leadership and customer-facing roles. Much of Doug’s experience has been in startup companies where he was required to provide hands-on engineering support one moment, and then shift into leadership or pre-sales role the next.
He eventually moved into a senior technical leadership position in a large public hospital, where he was responsible for leading the Tier IV engineering function in a 24/7/365 IT environment. Doug moved from there into several years of consulting, which included managing the migration of a hospital data center from the hospital itself to a remote hosting facility while not disrupting clinical operations – a project he completed well within budget and on time. He has also recently lead a project to replace existing hospital bed-side workstations with a new, VDI-based single-sign-on system, significantly streamlining clinical workflow.
As Seen On…
Working with Remote Teams
Successful Strategies for Working with Your Remote Teams as a Small Firm Architect
Many small firm architects have been slowly moving toward working successfully with remote teams. The tools and technology are reliable enough to do this on a regular basis, but do you have the discipline to create and follow the systems to make it work for your small firm? What tools do you need to work productively with a distributed team?
With the right technology, you can work safely from anywhere.
The home environment doesn’t have the capability to support the kind of work people need to do. In other cases, as people move out from behind the corporate firewall, they don’t have the same security protections they do in the office.
With cloud-based systems, companies Doug Miller and his team at Brightworks are able to create an environment where our customers can work safely and securely from anywhere.
Work From Anywhere
Jan 2012 – Present
CEO/CTO – Brightworks Group LLC
Founder and leader of a talented group of technology and business experts focused on providing technology operations to businesses in the Midwest.
Service Delivery Manager
Leads the Infrastructure Services Team in designing, provisioning and managing all infrastructure components of hosted client systems and Apparatus corporate systems.
Feb 2011 - Jan 2012
Dec 2007 - Feb 2011
Senior Solutions Architect – Innovative Integration Inc.
Provide senior-level engineering consulting and enterprise architecture solutions for clients. Emphasis on the server, desktop, and storage virtualization, backup and disaster recovery solutions, storage systems, and Unix-like operating systems.
Manager, IT Services (Technical Analytics) – Eskenazi Health
Eskenazi Health provides exceptional and comprehensive health care with a mission to Advocate, Care, Teach and Serve.
Jun 2005 - Dec 2007
Why is IT such an expensive hassle for so many companies?
How can a small/mid-sized company transition to working remotely effectively?
What does a company need to know/do when considering a plan to move to a hybrid workplace?
What are the common mistakes companies make when trying to manage their technology on their own?
How can a small company get enterprise-grade IT at an affordable price?
Keys to Technology Success
Brightworks Group owner and CEO, Doug Miller, recently appeared in an interview on the CXChronicles podcast. During the conversation, Doug talked about the beginnings of the Brightworks Group and finding the way in which they stand apart from other technology success...
Some Things Change and Some Don’t
Brightworks Group owner and CEO, Doug Miller, recently appeared in an interview on the upside down office podcast. During the conversation, Doug discussed the history of remote work. Over the years, some things have changed a lot... and some things haven't changed at...
Leveraging Technology in Self-Sustaining Systems
Brightworks Group owner and CEO, Doug Miller, recently appeared in an interview on the Money Savage podcast. During the conversation, Doug discussed the complexities of self-sustaining systems and what happens when the balance is off as well as how leveraging...
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