by demiller | Nov 3, 2020 | Consumer Technology, Guest Appearances, Our Industry
Brightworks Group owner and CEO, Doug Miller, recently appeared on the MSP Unplugged podcast with host Jeff Halash. During the conversation, Doug talked about the very specific and unique approach Brightworks takes when it comes to delivering human focused IT...
by demiller | Sep 10, 2020 | Guest Appearances, Our Industry, Security, Work From Home
Brightworks Group owner and CEO, Doug Miller, recently appeared on the More Than A Few Words podcast with host Lorraine Ball. During the conversation, Doug discusses the implications and impact of coronavirus on businesses, and how Brightworks can help create an...
by demiller | Aug 19, 2020 | Managed Services, Our Industry, Strategy
At Brightworks Group, most of our staff come from a background of working as part of the IT teams at many different organizations. One of the ideas that motivated us to come together and create Brightworks Group was a commitment to helping organizations make their...
by demiller | Apr 25, 2017 | Big Picture Technology, Managed Services, Operations, Our Industry
In the IT services business, there a any number of things everyone does, but hardly anyone does well. One of the top five things I’ve found fitting this description is monitoring. As a small business person you probably wonder why you should care about this...
by demiller | Jan 20, 2015 | Cloud, Our Industry
It’s the time of year when companies start trying to shake things up. All of a sudden you find free soft drinks in the break room, get a new polo shirt embroidered with the company logo, or find that someone swapped your desk chair for one of those bouncy exercise...
by demiller | Jan 13, 2015 | Our Industry
We’re all used to the IT infrastructure cycle. You buy something new, pay to install it, pay to maintain it, pay to patch it, pay to fix it, and, eventually, pay to replace it. Brace yourself: 2015 is going to blow that model out of the water. This year, put your...