by demiller | Oct 28, 2020 | Guest Appearances, Mobile, Operations
Brightworks Group owner and CEO, Doug Miller, recently appeared on the Techstringy TV podcast with host Paul Stringfellow. During the conversation, Doug discussed topics such as; the demands of our changing world, the opportunity of distributed workforces, the power...
by demiller | Oct 12, 2020 | Big Picture Technology, Managed Services, Operations
We’ve seen the future of business IT and we’re ready to deploy it for our clients. That’s not hyperbole. Anyone who has worked with the Brightworks team knows we’re not given to hype and hysteria. But we believe we’re at the beginning of a development that will have...
by demiller | Oct 1, 2020 | Operations, Strategy
For IT teams, dealing with critical incidents is like a fire department’s response to a three-alarm blaze. Both need to have an immediate response from the right people with the right tools, so damage can be limited and the surroundings protected. Both can see what’s...
by demiller | Sep 18, 2020 | Cloud, Mobile, Operations, Strategy
Brightworks Group owner and CEO, Doug Miller, recently appeared on the THINK Business Live podcast with host, business coach Jon Dwoskin. During the conversation, Doug discusses Brightworks Group’s “CompleteCloud”, IT ops platform and how he has grown aggressively...
by demiller | Sep 16, 2020 | Managed Services, Operations, Strategy
Patches and updates have become a daily reality for most IT departments. Every new application and device brings another set of patches and upgrades, and it’s never clear which of those “critical updates” is as critical as the issuers claim. Of course, some patches...
by demiller | Sep 15, 2020 | Managed Services, Operations
Co-Managed IT Staffing Strategies Corporate IT directors learn pretty quickly that senior leadership typically has a “don’t ask/don’t tell” relationship with what goes on their departments. They’re accustomed to seeing the eyes of C-level types glaze over when they...