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Planning 2021 IT: Think Flexibility

Planning 2021 IT: Think Flexibility

by demiller | Jan 12, 2021 | Big Picture Technology, Operating Systems, Strategy

The past year has knocked everyone for a loop, to put it mildly, and things still haven’t settled down. With so much uncertainty and so many unknowns, developing a plan for your 2021 IT resources probably seems overwhelming. Given that you have no idea of when things...
Digital By Default: The New Normal

Digital By Default: The New Normal

by demiller | Dec 28, 2020 | Big Picture Technology, Consumer Technology, Strategy

If you’re like us, there are plenty of words and phrases associated with 2020 you hope you’ll never hear again, such as “unprecedented.” Another phrase we’ve heard for months is the suggestion we will all face a “new normal,” reflecting the many changes the COVID-19...

Making Software-Defined Everything a Reality for Our Clients

by demiller | Oct 12, 2020 | Big Picture Technology, Managed Services, Operations

We’ve seen the future of business IT and we’re ready to deploy it for our clients. That’s not hyperbole. Anyone who has worked with the Brightworks team knows we’re not given to hype and hysteria. But we believe we’re at the beginning of a development that will have...

Tech Tip: Let’s Talk Sane Technology

by demiller | Jul 29, 2019 | Big Picture Technology, Tech Tips

This Week’s Tech Tip is about navigating the never-ending technology hype treadmill. A friend of mine had a post on LinkedIn this week where he observed the proliferation of tools being created, not to do work themselves, but to manage other tools. He was aghast...

The Importance of Monitoring

by demiller | Apr 25, 2017 | Big Picture Technology, Managed Services, Operations, Our Industry

In the IT services business, there a any number of things everyone does, but hardly anyone does well. One of the top five things I’ve found fitting this description is monitoring. As a small business person you probably wonder why you should care about this...

2015 IT New Year’s Resolutions: Resolution #1 Stop Using Email as Your File System

by demiller | Jan 19, 2015 | Big Picture Technology, Consumer Technology, Security

Almost all of us are guilty of it. We live in our email, we mostly exchange files with our colleagues and collaborators via email, and we keep many – maybe most – of our important documents in our email. It seems logical to do so, since our email software...
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